Terms and condition

1. Introduction
Welcome to mo-dukan.com! By accessing and using our platform, you agree to the following terms and conditions. These terms apply to all stakeholders, including buyers, sellers, delivery partners, and entrepreneurs across the value chain.

2. Account & Eligibility

• Users must be 18 years or older or have parental consent to place orders.
• Accurate registration details must be provided to ensure smooth transactions.
• Mo Dukan.com reserves the right to suspend or terminate accounts due to fraudulent activities or policy violations.

3. Order Placement & Pricing

• We ensure the best prices for all products listed on our platform.
• Prices and availability are subject to change based on supply chain variations.
• Orders are confirmed upon successful payment.

4. Delivery & Refund Policy

• Last-mile delivery ensures your order reaches you at the earliest convenience.
• If unsatisfied, customers are entitled to a no-questions-asked refund upon request within a stipulated timeframe.
• Delivery partners strive to maintain timely and secure handling of all products.

5. Free Gift Policy

• Every order qualifies for a complimentary gift as a token of appreciation.
• The type of gift may vary and is subject to availability.

6. Sustainability & Ethical Practices

• We are committed to sustainable development by supporting local suppliers, minimizing waste, and optimizing logistics.
• Stakeholders are encouraged to uphold ethical business practices that align with our mission.

7. Community & Value Chain Responsibilities

• Buyers, sellers, delivery partners, and entrepreneurs must adhere to fair trade principles and contribute positively to the ecosystem.
• Any misuse of the platform or unethical conduct may result in account suspension.

8. Intellectual Property & Usage

• All content, branding, and trademarks on mo-dukan.com are owned by the platform and protected under applicable laws.
• Users may not reproduce or distribute platform content without prior consent.

9. Liability & Disclaimers

• mo-dukan.com is not liable for product defects or third-party service failures beyond our control.
• Users are responsible for verifying product suitability before purchase.

10. Modifications to Terms

• mo-dukan.com reserves the right to update these Terms and Conditions at any time. Continued use of the platform implies acceptance of any revised terms.

11. Contact & Support
For any queries, concerns, or dispute resolutions, please contact our support team via official channels.